BackBeat, Find MyHeadset, Plantronics, Voyager, and Voyager Legend are trademarks of Plantronics, Inc. Some versions of the Android operating system and some phones/tablets may not support all features.Use the Find MyHeadset feature to locate your misplaced headset using an audible tone or the BackTrack feature.Get the following features for Plantronics Voyager Legend, Voyager Legend UC, BackBeat FIT, BackBeat PRO, BackBeat PRO+, BackBeat PRO 2, BackBeat SENSE, BackBeat FIT 500 Series, BackBeat 500 Series, BackBeat FIT 300 Series, BackBeat GO 600 Series, BackBeat 100, BackBeat GO 2, BackBeat GO 3, Calisto 5300, Voyager PRO HD, Voyager 100 Series, Explorer 10, Explorer 50, Explorer 80, Explorer 100, Explorer 500 Series, Marque M155, Marque 2 M165, Marque 2 A170, Marque 2 M180, M25 Series, M55, M70 Series, and M90 Series: Enable headset support for Amazon Alexa and locate your lost headset with new Find With Tile support (Voyager 4200 Series and Voyager 5200 Series).Change language option for your voice prompts (Poly Sync 20, Voyager Focus 2, Voyager 3200 Series, Voyager 4200 Series, Voyager 5200 Series, Voyager 6200 Series, Voyager 8200 Series, Voyager Edge and Voyager Edge UC only).Wirelessly update your headset firmware from your smartphone (Poly Sync 20, Voyager Focus 2, Voyager 3200 Series, Voyager 4200 Series, Voyager 5200 Series, Voyager 6200 Series, Voyager 8200 Series only).Manage smart sensor options (not available on Poly Sync 20, Voyager Focus 2, Voyager 4200 Series and Voyager 6200 Series).Use Find MyHeadset to locate your misplaced headset using an audible tone or the BackTrack feature (not available on Poly Sync 20).Get the following features for Poly Sync 20, Voyager Focus 2, Voyager Edge, Voyager Edge UC, Voyager Focus UC, Voyager 3200 Series, Voyager 4200 Series, Voyager 5200 Series, Voyager 6200 Series and Voyager 8200 Series: The firmware can also take anywhere from 30 to 60 minutes to complete.Discover how Plantronics Hub brings additional functionality to your new Plantronics Bluetooth® headset with helpful tools, notifications, and status information. NOTE: During the firmware update you should not be on a call until the firmware is finished updating. In the Plantronics Hub tool Select the Notifications tab and then click on Check for Updates, if there are any updates that need to be applied to your headset it will automatically start updating your headset. How to check if your Plantronics headset needs firmware updates The click on the Plantronics Hub to launch the tool. To locate the installed Plantronics Hub software click on the Windows icon and search for Plantronics Hub Once the software is installed you can then close out of the Software Center window. Then locate the Plantronics Hub and click on it and then click Install ( See pictures below for more information) How to download the Planctocis hub for your Windows machineĬlick on the Windows icon which is located on the bottom right of your taskbar, then click on the Software Center square tile, which will open up the Software Center window. Device-level call control with call answer/end, mute, and volume adjust. ![]() Note: This software will only support Plantronics headsetsĬustomize the experience of your Plantronics audio device The software enhances the user experience by providing valuable information about the state of their Plantronics audio device, such as mute and battery status, easily visible at the bottom of the desktop. Users can customize their ringtone and ring location, configure presence updates, and more. Plantronics Hub for Windows, is part of the Plantronics software portfolio, is a client application that allows users to control the settings on their Plantronics audio device.
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